After a 37-year career in aviation, where I served as both a military pilot and civilian air traffic controller, I decided to turn my passion for travel and my love of cruising into a business. I have always been part of a high-performance team where focus, planning, and attention to detail were critical to getting the job done. 

After undertaking extensive cruise industry training, I have been certified by at least a dozen cruise lines as a specialist. I received my “Certified Cruise Counsellor” designation from Cruise Lines International Association (CLIA), the industry’s leading professional association. 

My desire to serve others is rooted in everything I do. From serving my country, my fellow airmen, or the flying public, I am ready to serve the needs of my clients as they prepare for and embark on their own voyages. I have put my name on my business because I want clients to know that I am James Hill Travel. James Hill Travel is me. I have personal relationships with my clients, and they receive personal service. 

My client’s needs are not my top priority. They are my only priority!

Jim took extra care to ensure our cruise with NCL was the best it could be. Leading up to the departure he provided many tips and questioned me to make sure there was nothing I overlooked. During the cruise, our itinerary was changed due to hurricane Dorian. Jim was there for us as all our return flights and accommodations had to be changed! He did a great job getting reasonably priced flights (at the last minute) for my family....wife and two daughters. That in itself was a small miracle. NCL promised some reimbursement for the additional costs incurred but after 8 weeks and nothing happening I called Jim. He got right on it and now the cheque is in the mail. I am grateful that he has gone the extra mile for me and I totally recommend anyone considering going on a cruise to book with Jim, at James Hill Travel.
Howie G

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