About Us

James Hill

Owner/Cruise Specialist

I have spent 37 years in the field of aviation. I was a pilot in the Royal Canadian Air Force and flew both jet aircraft and helicopters. I served my country in two peacekeeping tours in the Sinai Peninsula. After leaving the air force, I became a civilian air traffic controller and spent 27 years providing safe and professional services at, among others, Lester B. Pearson International Airport; Canada’s busiest. The last 10 years of my career were spent in various positions where I used my aviation experience in computer modelling and training and technical system development. 

Whether I was flying HRH The Prince of Wales, performing in an airshow, medevacing a wounded soldier out of the desert in the middle of the night, or dealing with an aircraft emergency at Canada’s busiest airport; I was always part of a high-performance team where focus, planning, and attention to detail were critical to getting the job done. 

I have also traveled extensively and am passionate about travel and all it brings to a fulfilling lifestyle. I discovered cruising along the way and fell in love with my idea of the perfect vacation! Now, I have taken my love for travel, my love for cruising, and all the lessons that I learned, in an amazing career in aviation, and turned them into a business where I serve my clients as a travel advisor. 

Now my focus is customer service. My attention to detail translates into planning cruise vacations and giving timely advice and guidance to my clients. I have put my name on my business because I want clients to know that I am James Hill Travel. James Hill Travel is me. I have personal relationships with my clients, and they receive personal service. 

I have undertaken extensive cruise industry training. I have been certified by at least a dozen cruise lines as a specialist. I received my “Certified Cruise Counsellor” designation from Cruise Lines International Association, the industry’s leading professional association. I take the time to ask questions; to learn what types of travel experiences make a cruise memorable for you; to really get to know you as we build a long-lasting relationship together. I use my experience, my training, and my professionalism, to research and plan (or help you plan) the perfect cruising vacation. 

My client’s needs are not my top priority. They are my only priority!

Our Experience...

I totally recommend anyone considering going on a cruise to book with Jim...

Jim took extra care to ensure our cruise with NCL was the best it could be. Leading up to the departure he provided many tips and questio...

By Howie G